1Who We Are and Who This Policy Covers
Esport bet is an online gaming platform available at esportbet.best, designed primarily for eligible adult players in the Philippines. This Privacy Policy explains how esport bet collects, stores, uses, shares, and protects personal information when you visit the website, register for an account, deposit funds, place wagers, redeem promotions, request withdrawals, or contact our support team.
By accessing the esport bet website or using any real-money service, you confirm that you have read and accepted this Privacy Policy. It should be read alongside the esport bet Terms and Conditions, which govern the account and gaming relationship.
The policy applies to registered account holders and website visitors. References to "you" and "your" mean the individual whose personal data esport bet holds. References to "we", "us", and "esport bet" mean the operator of the esportbet.best platform.
2What Personal Information Esport Bet Collects
Esport bet collects personal information in several ways: information you provide directly, information generated automatically through your use of the platform, and information received from payment processors and identity verification services.
Information you provide directly includes your full legal name, date of birth, Philippine mobile number, email address, residential address, and a copy of a government-issued identification document when asked. During a payment verification or source-of-funds review, you may also be asked to confirm details about a GCash or Maya account, a BDO, BPI, or UnionBank bank account, an eligible Visa or Mastercard, or another supported method.
Information collected automatically when you use esport bet includes device identifiers, IP address, operating system, browser type and version, session start and end times, pages visited, game sessions accessed, wagers placed, and any errors encountered. This technical data is used to operate the platform, detect security issues, and understand how Filipino players use the service.
Philippine context: Esport bet operates in the Philippine market. Your mobile number, which is often tied to your GCash or Maya wallet, is treated as sensitive contact information and is not shared outside of the purposes described in this policy.
3Why Esport Bet Uses Your Personal Information
Personal data collected by esport bet is used for specific, legitimate purposes. The main reasons esport bet processes your information are listed below.
- Account registration and management. To create, verify, secure, and maintain your esport bet account and the personal details associated with it.
- Age and identity verification. To confirm that you are at least 21 years old and eligible to use real-money gaming services before deposits or bets are processed.
- Payment processing. To process PHP deposits and withdrawals through your chosen method — GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, Visa, or Mastercard — and to resolve any payment disputes.
- Game operation and settlement. To run Pusoy tables, Sabong markets, PBA and NBA betting, Fishing Games, Bingo, Color Game, and other products, record results, and settle wagers correctly.
- Security and fraud prevention. To detect and prevent unauthorised access, duplicate accounts, identity fraud, payment abuse, and prohibited conduct described in the Terms and Conditions.
- Compliance and responsible gaming. To meet applicable obligations regarding player identification, financial transactions, self-exclusion requests, and responsible gaming programmes.
- Customer support. To investigate complaints, correct errors, answer questions, and maintain a record of communications for the protection of both you and esport bet.
- Platform improvement. To understand how players use esport bet, which features perform well, where problems occur, and how the mobile experience can be improved for Philippine players.
- Marketing communications. To send promotions, offers, and updates to players who have consented to receive them. You can withdraw this consent at any time.
4Sharing Your Personal Information
Esport bet does not sell, rent, or trade personal information. Sharing of your data is limited to the circumstances described here.
Payment processors. When you deposit or withdraw using GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, Visa, or Mastercard, necessary payment details are shared with the relevant provider to complete the transaction.
Identity verification services. During account verification, esport bet may use a third-party identity check service that processes the documents or data you submit. These providers are bound by confidentiality obligations.
Game and technology suppliers. Providers of game software, random number generation, live data feeds, and platform infrastructure may process limited data necessary to operate their services. Esport bet requires appropriate data handling standards from these suppliers.
Legal and regulatory requirements. Esport bet may be required to share information in response to a valid legal process, regulator request, or court order. Where permitted, we will inform you unless doing so would compromise a legal investigation.
Business transfers. In the event of a merger, acquisition, or sale of platform assets, account information may be transferred. Any successor would be required to honour this Privacy Policy or notify you of material changes.
Esport bet never shares your personal information with advertising networks, data brokers, or unrelated third parties for marketing purposes without your specific consent.
5Cookies and Similar Technologies
Esport bet uses cookies and similar technologies to operate the website, remember your session, apply security protections, and understand how the platform is used. A cookie is a small text file placed on your device when you visit a webpage.
Strictly necessary cookies keep the platform running, maintain your login session, and process payments. These cannot be disabled without affecting core functionality.
Performance cookies collect anonymous information about how players navigate esport bet — which pages load slowly, where errors occur, and which game sections are most visited. This helps improve the mobile experience for Philippine players.
Preference cookies remember your settings, language choices, and display preferences so you do not need to reconfigure them at each visit.
Most mobile browsers allow you to view, manage, or delete cookies through the browser settings menu. Disabling certain cookies may affect your ability to log in, deposit, or use interactive features of esport bet.
6How Esport Bet Keeps Your Data Secure
Esport bet applies appropriate technical and organisational measures to protect the personal information of Philippine players from unauthorised access, disclosure, alteration, or destruction. Security measures include transport-layer encryption for data in transit, access controls that restrict which staff can view personal account information, secure handling of identity documents, and activity monitoring to detect unusual account behaviour.
Despite reasonable precautions, no internet-based service can guarantee absolute security. You also play an important role in keeping your account safe. Use a private password that is not shared with anyone, enable any available two-step verification, secure your mobile device and SIM, and contact esport bet immediately if you notice unfamiliar account activity.
Esport bet support will never ask for your full password, one-time verification code, or payment PIN through chat, email, or a phone call. Any message claiming otherwise should be treated with caution and reported to support@esportbet.best.
7How Long Esport Bet Keeps Your Information
Esport bet retains personal information for as long as your account is active and for a reasonable period afterward to support dispute resolution, comply with financial record-keeping requirements, and address any legal matters arising from your account.
Account and transaction records may be retained for several years after closure, in accordance with applicable financial and responsible gaming obligations. Security and fraud-prevention records may be kept for a similar period. Marketing consent records are maintained until withdrawn.
When data is no longer required, esport bet deletes or anonymises it in a secure manner. Anonymised or aggregated data that can no longer identify you may be retained for platform analysis and improvement.
8Your Privacy Rights as a Filipino Player
As a player whose personal data is processed by esport bet, you have rights with respect to your information. The table below summarises the key rights and how to exercise them.
| Right |
What It Means for Esport Bet Players |
Available |
| Access |
Request a copy of the personal information esport bet holds about you. |
Yes |
| Correction |
Ask esport bet to correct inaccurate or incomplete personal information in your account. |
Yes |
| Deletion |
Request deletion of personal data where retention is no longer justified, subject to legal and platform requirements. |
Where eligible |
| Restrict processing |
Ask esport bet to limit how your data is used while a correction request or other matter is being reviewed. |
Yes |
| Withdraw marketing consent |
Stop receiving promotional communications from esport bet at any time without affecting your account. |
Yes |
| Lodge a complaint |
Contact esport bet support directly if you believe your personal data has been handled incorrectly. |
Yes |
To exercise any of these rights, contact esport bet at support@esportbet.best. Include your registered mobile number or username and a clear description of the request. Esport bet will respond within a reasonable period, and may need to verify your identity before processing a data access or deletion request.
9Children and Minors
Esport bet is strictly for adults aged 21 years and older. We do not knowingly collect personal information from anyone under this age. If you believe a person under 21 has registered or provided personal data to esport bet, contact support@esportbet.best immediately so the account can be reviewed and the relevant data removed.
Keep login credentials and payment accounts secure in households where minors are present. If you use parental control software or device restrictions, we recommend also restricting access to gambling-related websites for any device that minors can access.
10Marketing Communications
With your consent, esport bet may send you promotional messages about new games, deposit bonuses, cashback offers, PBA and NBA market highlights, and platform updates. These may be sent via your registered mobile number or email address.
You can withdraw your marketing consent at any time by contacting support@esportbet.best or by following the unsubscribe instruction in any promotional message. Withdrawing consent does not affect essential account communications such as deposit confirmations, withdrawal notifications, security alerts, and terms updates.
Esport bet does not share your contact details with external marketing companies for their own use. Any promotional message you receive originates from or is directly authorised by esport bet.
11Third-Party Websites and Services
The esport bet website does not contain links to external websites. If you reach esport bet through a link on another website, note that we are not responsible for the privacy practices of that external site. This Privacy Policy applies only to the esportbet.best domain and the esport bet platform services.
Payment providers accessed through the esport bet cashier — such as GCash, Maya, and bank portals — operate under their own privacy policies when you are redirected to their interfaces to complete a transaction. Esport bet is not responsible for how those providers handle data on their own platforms.
12Changes to This Privacy Policy
Esport bet may update this Privacy Policy to reflect changes in the platform, payment options, applicable requirements, or data handling practices. The updated policy will be published on this page with a revised effective date.
Where a change materially affects how your personal information is used, esport bet will provide additional notice through the website or via account communications before the change takes effect. Continued use of esport bet after the effective date means you accept the updated policy.
We recommend revisiting this page periodically, especially when the effective date shown at the top of the page changes. If you disagree with an update, you may stop using esport bet and request account closure.
13How to Contact Esport Bet About Privacy
If you have a question about this Privacy Policy, want to exercise a data right, or believe your personal information has been handled incorrectly, contact esport bet using the details below. Please include your registered mobile number or username and a clear description of the matter.
Email: support@esportbet.best
Platform: esportbet.best
Response time: Esport bet aims to acknowledge privacy requests within a reasonable period and to provide a substantive response as promptly as the nature of the request permits.
Do not include sensitive information such as your full payment card number, one-time verification code, or account password in any email. Esport bet support will never ask for these details by email.